FAQs

Mobile passes enhance the fan experience by decreasing the line and wait times to the Tailgate and ensuring the safety of everyone in attendance.

Fans can enter a draw for two (2) free, non-transferable passes per game on Raptors Fan Access via the team's mobile app. Each contest runs from 9 a.m. - 12 p. m. ET the day before each confirmed game. Winners will be notified by 1 p.m. that same day.

Arrive on time to get the best spot! Space in each viewing zone is subject to availability with zones closest to Scotiabank Arena being filled first.


general
I got my pass, how do I access it on the app?

To access your pass, open Fan Access in the Toronto Raptors App, click on your profile icon and you will be able to access your passes under "My Rewards".

Where is the entrance to the tailgate located?

Entrance to Maple Leaf Square Tailgate is located at York St & Bremner Blvd.

I am a season ticket member trying to access the arena, not the tailgate. Where can I enter the building?

Season ticket holders can enter through Gates 1 and 6 from the North side of the tailgate. There will be directional signage for fans.

If I am media, where do I enter the tailgate?

Media entrance is located on the North side of the tailgate and there is directional signage to help direct people to this location.

Is there access to Gate 5 from Bay and Lake Shore for season ticket holders?

There is no entry for season ticket holders into the building from the tailgate entrance (Bay and Lake Shore).

How do we secure a spot in the tailgate for each game?

Mobile Passes are required to be admitted to tailgates. To enter to win free tailgate passes, visit Fan Access in the Toronto Raptors App. Each pass is valid for a single game only.

rules & restrictions
Does my pass expire?

Your pass expires once tailgate gates close at the conclusion of halftime. Arrive early to get the best spot. Space in each viewing zone is subject to availability with zones closest to Scotiabank Arena being filled first.

Can I transfer my pass to another fan?

No, passes are non-transferable.

What time does the tailgate begin?

Tailgate gates open 2 hours prior to tip off.

If it is raining, will the tailgate still happen?

Tailgates will go ahead rain or shine unless there is lightning or other safety risks. Updates will be communicated via the Scotiabank Arena social channels.

Is smoking allowed in the tailgate?

There is no smoking/vaping of any kind allowed in the tailgate.

Are there in and out privileges?

There are no In and Out privileges in the tailgate.

What items are not allowed inside the tailgate?

Prohibited Items:
• Sticks, flags & flagpoles
• Aerosol cans & fireworks
• Skateboards, rollerblades or roller skates
• Outside alcohol or outside food & beverage
• Illegal drugs or noxious substances
• Oversized bags or luggage (14x14x6)
• Lawn chairs
• No smoking of any kind in the square
• No offensive signs permitted
• No umbrellas in the square
• Any, firearm, knife, etc.
• Bottles, cans and coolers

food & beverage
Is alcohol served in the tailgate?

Alcohol service is available in Zone 1. Alcohol service will end at the 10-minute mark of the 4th quarter for Raptors Tailgates.

Is there food available inside the tailgate?

Food service is available in Zone 1.

Can I bring in my own food or drink?

There is no outside food or drink allowed inside of the tailgate.

other faqs
Are there washrooms in the tailgate?

There are portable washrooms available in the tailgate.

Technical Support
Mobilesupport@mlse.com